Take control of your online customer reviews, improve search ranking, drive traffic, boost trust, build your brand and grow sales.
Display Google & Facebook reviews on your own website
Benefit from a full ‘Google My Business’ integration, importing all your Google reviews into Innova. Most other review platforms use the lesser ‘Google Places’ integration that only bring in 5 reviews at a time - not Innova!
Once connected, all new reviews from Google & Facebook are automatically fed into your Innova inbox, so you can read, act & choose to display on your own website, or not.
Connect your Google & Facebook accounts to Innova in just a couple of clicks.
Easy access, easier actions. Take full control of your reviews.
Innova gives you full visibility of all your reviews from multiple sources in a single management dashboard, saving you time from logging in to various systems.
See your overall rating and review distribution across 1 to 5 stars. We’ll help you spot trends by highlighting words most commonly used in reviews, all from your dashboard.
Innova allows you to choose which reviews appear on your own website - total control for your business reviews.
Share awesome reviews on social media & grow your brand
Save your business money, time and the hassle of constantly creating new and engaging content for your social media campaigns. Post your favorite reviews directly to Facebook or share to Twitter in one click, right from your Innova dashboard.
Let new customers see how previous customers love your business and watch your brand grow.
Just connect your Facebook & Twitter accounts and you’ll have a new, free and constantly updating content source.
Receive alerts when your business is given a new review
When your business is given a review on Google, Facebook or directly into Innova, we’ll send you an immediate notification. Be the first to read your reviews and take early action to resolve any possible negative issues before any harm comes to your brand.
If a review is given directly into Innova, they’re not publicly displayed on your website until you decide which to publish and which not to.
AI to help quickly understand the meaning of your reviews
We’re developing cutting edge AI technology that tracks your ratings and identifies the review keywords, adjacent words and term frequency. In your review inbox in the Innova dashboard, positive and possible negative reviews are flagged, and with suggestions of actions you could take to follow up.
Understanding your reviews and knowing when to take positive action is the best way to build customer engagement, build trust and build your brand.